Real estate agents are a favorite pet peeve of mine. They mainly suck. Period.
It was the same story for travel agents and stockbrokers and they have become dinosaurs, those remaining offering much different and BETTER services than the old days.
The coming drop in home prices will drive a nail in the agent bubble and we have the internet to thank for that.
I need to find a search on Zillow for the homes of California real estate agents. There will be some bargoooons :) in the coming months.